Q:How many photographers do you have, and who will cover my event?

A: We currently have 1 full time and 3 sub-contracting associates that work with us. Scheduling is done on a first-come, first-served basis and is based around the availability of our photographers. 

Q:Do we get proofs from our event?

A: No, all our proofing is done online in a password protected website. Images are posted quickly after your event and remain online for 30 days or 60 days depending on the event.

Q:Can we choose our images for our wedding album?

A: Yes if you choose one of our premier or elite packages. To get the full break down click here.

Q:What if we don't choose our images for our album or reprints within 30 days?

A: Just call our office. We will be happy to extend your time online. Additionally all of our client images are re-published on Oct 1st to Dec 12th each year to facilitate holiday re-orders.

Q:What forms of payment do you accept?

A: We accept all the major credit cards both online and over the phone. You may also mail checks or money orders to our office. If you come by, we will accept cash.

Q:Do you require reservations for your services ?

A: Yes, reservations are required. You can contact our office anytime for available dates. and times.  

Q:Are deposits required?

A: Yes, to hold an event date & time deposits are required. Rates vary depending on the service reserved, to get a quote simply contact our office.

Q:How much do you charge for a wedding, portrait, etc..?

A: This is probably one of the most common questions we answer at Hawaiianpix. The answer is never simple. since we allow customers to customize thier packages prices will vary depending on the service needed. We do have packages that are designed to fit virtually any budget, listed online. If these don't fit your needs, some packages may be altered to accommodate your individual event.

Q:Do you shoot Digital or Film?

A: Hawaiianpix has been a completely digital company for 4 years. The reason is simple, it offers so much more opportunity for both us and our clients.

Q:Can we get the "negatives or files" from our event?

A: All of our clients have the ability to purchase either a limited or unlimited printing rights DVD. We include a Proof CD with all our portrait and wedding packages. To see the differences in these types of disks click here.

Q:What comes with the Unlimited CD/DVD.

 A:You will get the same great quality images that you get with the limited CD/DVD, you will also recieve a letter allowing you unlimited printing rights with any finisher. This letter may be copied and given to other finshers as proof of your release to print the images through thier service. Youwill of course also receive our free home print software to print your images with Hawaiianpix online as well.